Contact

We’re here to help.

If you have any questions about your order, products, or need support, feel free to reach out to us. Our team is happy to assist and aims to resolve queries as quickly as possible.

Customer Support Hours

Monday to Saturday: 10 AM – 6 PM IST
Sundays and public holidays: Closed

Email Support

You can email us anytime at:
info.omnibasket@gmail.com

We usually reply within 12–24 business hours.

Phone & WhatsApp Support

Call or WhatsApp us at:
+91 96673 54953

For faster help, please keep your order number handy while contacting us.

Business Address

Omnibasket
294/12 Hans Enclave
Rajeev Chowk
Gurugram, Haryana – 122001
India

Frequently Asked Questions

Before reaching out, you may want to check our FAQ page where we’ve answered common questions about shipping, delivery timelines, returns, refunds, and payments.

Response Time

We try to respond to all queries within 12–24 working hours. During sale periods or high order volume days, responses may take a little longer.

For any order-related concern, please mention your order number in your message to help us assist you faster.